Rooms Division Operation Plan Essay Example for Free

Rooms Division Operation Plan Essay The rooms division comprises the front office, reservations, bell service, concierge, housekeeping, laundry including health and recreation. (NZQA 2005) Since the resort operates as a full-fledged 4-star category, the reservations, bell service and concierge are made separate sections from the front office and the laundry is made separate from the housekeeping. As a resort, the rooms division extends its scope to the facilities of surfing, spa, swimming pool, maintenance and gardens which are specialized functions are under the Health and Recreation department. The next 12-month operation strategies for the Rooms Division will aim to overcome the weaknesses as determined in the SWOT analysis which are lack of conference facilities and meeting rooms, high employee turn-over, shortfalls in planned maintenance activities and will focus on full blast redesigning and refurbishment, upgrading the service quality, augmenting market research, enhancing service capacity and upgrading management competencies. Refurbishment Any service company, particularly hotels and resorts will always have to consider sufficiency of infrastructure and facilities. The quality of service will always rely on these factors. (Gray 1992) Refurbishment will be necessary to achieve the resort’s major strategies especially in the expansion of conference rooms and meeting rooms. The refurbishment program for the rooms division includes expansion of the ballroom which now becomes a grand ballroom that is breakable into 4 mini ballrooms to accommodate 100 to 150 persons per ballroom, additional 8 function rooms that can accommodate 50 persons and 10 meeting rooms with a capacity of 20 persons. This will encourage local markets to book more parties, meetings and conferences and the resort will be able to accommodate to as much as 600 persons in one sitting at the same time be flexible enough to accommodate small groups. Because of this major move of the resort, some guestrooms will have to be refurbished which are those to be included in the packaging of the conferences and meetings. The 214 guestroom are in resort motifs and there will have to be at least 40 guestrooms that will be redesigned to match the conference package of the resort. It is expected that the conference and meetings engagement will generate the intended occupancy rate increase of 15% in the next year and the targeted increase in sales from the New Zealand and Asian markets. Aside from these more amenities will be supplied to the guestrooms as add-ons to increase occupancy rates particularly during off peak seasons along with refurbishments undergone in for the conference halls and meeting rooms. There will be two (2) business centers to be set up beside the ballroom areas to facilitate easy access to communication and printing requirements of the guests that are booked for the conferences and meetings. These business centers will be equipped with the latest IT facilities and state of the art communication systems that will answer to all types of needs of customers at all levels. These facilities are also expected to contribute to the income generated by the resort. Service Quality Since the resort saturate efforts to increase occupancy rates through massive promotional campaigns to be led by the resort Marketing Department. The rooms division will have its share of strategies and complementary efforts to upgrade the quality of service provided by the rooms division, particularly in the front desk, concierge, bell service and health and recreation departments which are the front liners of the resort. All staff at the front line would be required to learn Japanese Nippongo, Chinese Mandarin and Italian which are the most common language barriers as determined in the previous years. Aside from those, the staff had to improve their English communication skills. All staff of the division will have to undergo re-training and series of seminars on improving service quality. Butlers will be hired to provide special service to the guests at the VVIP suites. Flowers, chocolates, fruit baskets, beach bags, bathing suits and rubber sandals will be provided for the guests as promotional amenities. The image of the resort will depend on the excellent quality of service that the rooms division staff will provide the guests, as they enter the resort and reach the comforts of their rooms. (Branson 1998) Correspondingly, as a move to control the movement of customers, particularly those who will attend meetings, functions and parties, a separate route will be allocated for them, to protect the in-house guests from losing their privacy particularly those staying at the pool area. It is important to consider always, the privacy and comfort of the guests in the resort. This is what customers look for in hotels and resorts and that they are willing to pay much for that. (Gray 1992) Entrance to the pool area will therefore be limited to in-house guests although other restaurant and party patrons may be allowed discretely. Market Research  While there is a Marketing Department that specially focuses on finding the clients and developing strategies to attract guests and bookings (Gray 1992), the Rooms Division provides its counterpart move to market research. The early operations stage of the hotel will need the support of all the staff especially the expertise of the key people, like the Front Office Manager, the Executive Housekeeper and the different managers of the other departments in the rooms division to help determine the hotel’s target customers, their profile and their needs as well as determine how the rooms division services can satisfy them. The division will hold a strategic planning session to give inputs to market research. Here, the staff will give their expert ideas as to who the targeted clients are, where to find them, how the hotel can get them to book and most especially, how the hotel can satisfy them when they finally try the hotel services. The integrated inputs will be submitted to the Marketing Department for integration to the marketing plan. (Lane 1998) Production Development A major weakness identified in the plan is the deficiencies in providing maintenance services especially in the guestrooms. Guest complaints received in the previous year mostly were pointing to unserviceable facilities like the hot and cold water, busted bulbs, defective appliances, and even clogged bathtubs. In any service company, maintenance is as important as the other services provided. (Branson 1998) The division’s response to solve the problem would be to develop a maintenance preventive system that will require regular monitoring of facilities and assure that all is working well. Additional employees will be hired in the housekeeping department, those who already possess technical skills in maintenance and engineering so that housekeeping department can immediately solve minor technical problems without waiting for the engineering team to respond. Management Competencies The resort has been affected by fast employee turn-over and this will be answered by package incentives programmed by the Human Resource Department. Aside from the capability building programs being conducted for the staff skills upgrading including teambuilding and values development, the rooms division will institutionalize a regular learning session among management, which includes supervisors, assistant managers, managers and the division manager to improve the management competencies and benchmark on best practices. Food and Beverage Operation Plan The Food and Beverage Division comprises the FB Service and FB Production departments. FB Service will cover all restaurants, bars and the banquet; FB Production will cover the cold and hot kitchens, pastry and stewarding. Each of these departments is most critical and will contribute significantly to the total make-over of the resort. . The next 12-month operation strategies will aim to overcome the weaknesses as determined in the SWOT analysis which are lack of conference facilities and meeting rooms, high employee turn-over and the resignation of the Head Chef, shortfalls in planned maintenance activities and will focus on full blast refurbishment, upgrading the service quality, augmenting market research, enhancing service capacity and upgrading management competencies. Refurbishment In determining the courses of action to take, it is the SWOT that provides information on the focal concerns. (Branson 2002) Major problems identified in the SWOT were the lack of conference and meeting function areas. Management has decided to answer these needs and provide additional function areas. The focus of the Food and Beverage division on the refurbishment will be on the additional kitchen and storage facilities including kitchen fixtures, tools and equipment that will be put up specifically for the banquet areas. This will cater to the clients of the ballroom, conferences and meetings. The setting up of the banquet kitchen and storage beside the ballroom area will facilitate smooth and speedy transport of food for the specific banquet clients. The kitchen and storage must be able to provide food for at most 1,200 persons, which is the maximum capacity of the ballroom, conference rooms and meeting rooms all together. The expansion of the banquet will encourage local markets to book more parties, meetings and conferences and the resort will be able to accommodate big groups at the same time be flexible enough to accommodate small groups. Likewise for the food and beverage service, additional facilities, glassware, chinaware and silverware and other service tools and equipment will have to be procured for this purpose. Market Research The contribution of the food and beverage division to the over-all marketing strategy is the detailed identification of the targeted clients and how the resort will be able to satisfy them. (Cousins 2002) The general strategy of the resort for the next year is to improve food and beverage revenues through expansion of banquet services. The division will organize a special team of chefs and other banquet experts to study the preferred tastes of the target clients for the banquet and develop special menus that will appeal to prospective engagers. Series of food tasting sessions will be done and this will be coordinated with the resort PR department to invite media personalities and other influential people to promote the food and the service styles that are in store for the new resort image. Surveys may also be conducted to prospective companies and target groups to get their preferences in terms of service, food and the price. The team of FB leaders will have to find ways of developing menus that have lower cost so corresponding, lower prices will be offered to customers. This strategy intends to attract a wider margin of the market including those who would prefer practically priced menus and food and beverage package. Service Quality One of the possible causes of the fast turn-over of employees is the inability to cope with the demands of their jobs. Hotel work is not easy especially for those hired without skills. Employee involvement is very important in every move that the food and beverage division will undertake. (Gray 1992) The division will augment the activities conducted by the Human Resource department through coaching, mentoring and job rotation. This move will prepare next-in-line subordinates as alternates. The division will establish safety nets to protect the operation from being affected by employee absences or resignations. FB Managers and Chefs will work closely with the Human Resource Department to get the best and skilled people. Kitchen staff, particularly Chefs and other key positions like the Maitre-d’Hotel, Ice/Butter Carvers (Cousins 2002), will require special qualifications and ample experience. All staff will be trained on the company standard of values and service including the health aspect of food handling, aside from the specific skills training they will undergo. Simulation exercises and food and beverage tasting will have to be conducted to perfect the quality of food and beverages that will be served to guests. Special effort will have to be made to source for the Head Chef who will have to be provided special package incentives. Precautionary efforts will have to be made to retain hard to find skilled employees, which will be of utmost concern, not only by the Human Resource Department but also the FB Manager who oversees the work of the Head Chef and down the line chefs. Special commitment will have to be made by the Head Chef to be hired, whose role is very crucial to the success of the resort business. Production Development The expansion of the division particularly in the additional function areas will need complementing augmentation in terms of resort warm bodies and systems to equally make the service satisfying to the customers. The division will be expecting customers who are not â€Å"in house guests† for the parties, conferences and other meeting, therefore extra caution will have to be made by the staff, especially in billing guests to avoid losses for the restaurants. Procurement of supplies is critical in the production aspect. (Gray 1992) The key officers from the FB will have to be involved in the procurement as well as the design of the different kitchens and outlets. Their expertise will be needed for the sourcing and selection. All items to be procured will have to suit the standards set by the resort and the varying motifs of the FB outlets particularly the banquet functions. The resort will have will have to scan resources within reach and establish suppliers of hard to find facilities, supplies and ingredients. New technology on order taking and billing will be installed in all the food and beverage outlets. This is an on-line system that will centralize the billing and order taking to the computer which directly will generate summaries in the cashier. This computerization intends to systematize the process and prevent errors in the manual communication of orders and computation of bills. It is noted that this problem has caused stress to many staff in the restaurants, specifically for the waiters and order takers who made significant errors in orders and billings. The computerization intends to minimize these problems. Enhanced Management Competencies The rate of turn-over is highest among the chefs for the past years. Chefs have varying expertise that is crucial to the resort and hard to find. The resort will have to create special package of incentives for the chefs to assure that they are satisfied with the jobs. Chefs as well as the other supervisors and managers of the food and beverage division are relied on in terms of their expertise as well as their management capabilities. Many of the supervisors and managers have technical skills but lack the necessary management competencies. (Cousins et. al. 2002) Stephen Covey emphasized in his â€Å"Seven Habits of Highly Effective People† his seventh habit, which is most important is the â€Å"sharpening of the saw†, which means, every person no matter how effective and efficient will need to improve himself continuously to stay relevant. The food and beverage division will coordinate with the Human Resource department to prepare and package capability programs for the division management staff particularly on people handling, time management and stress management. They will also have series of IT enhancement particularly in Microsoft Office programs so that they will be able to cope up with the computer-based reporting systems being installed in the resort. These moves hope to improve the relations within the division and improve employee relations.

The Findings Of Our Group Presentation Social Work Essay

The Findings Of Our Group Presentation Social Work Essay From the findings of our group presentation, it can be said that quality means doing things right, but the things which the operation needs to do right will vary according to the kind of operation. For example, in the hospital, quality could mean making sure that patents get the most appropriate treatment, that the treatment is carried out in a medically correct manner, it would also include such things as ensuring that the hospital is clean, and that the staff are well informed and friendly towards patients. Its not surprising that all operations regard quality as a particularly important object. In some ways quality is the most visible part of what an operation does. Furthermore, its some thing that a customer finds relatively easy to judge about the operation. By asking is it right or wrong? Is it the way its supposed to be? There is some thing fundamental about quality. Because of this, its clearly a major influence on customer satisfaction or dissatisfaction. Quality then is simple meeting the customer requirements, and this has been expressed in many ways:‘Fitness for purpose or use, ‘Conformance to requirements, and in many other ways. Clearly, part of the acceptability of a service will depend on its ability to function satisfactorily over a period of time, and it is this aspect of performance that is given the name reliability. It is the ability of the service to continue to meet the customer requirements. It is important to realize that the meeting the customer requirements definition of quality is not restrictive to the functional characteristics of services. A report on your contribution to the group and to the work that was presented I contributed a great deal in the planning and writing up of the presentation. Our group communicated amongst itself both efficiently and effectively. Although we gathered on only one occasion outside academic hours as a whole group, the meeting was extremely constructive as we were able to discuss and arrange the main sections of the presentation. My role within the group was to design the slides and research on the topic I was allocated as a member of the group. Firstly, I decided to research on the theory of variation and the Deming cycle, and attempted to link these theories to the results of the care quality commission report on the two care homes of our choice. The other role in the work of the group involved introducing the main points of the presentation and writing up on one of the key points in the conclusion. A report on how the group worked together Group work has been defined by various authors, however Kurland and Salmon (2003) states that for some group work is just another way of talking about teamwork, however, working in groups is often presented as a good way of dividing work and increasing productivity. It can also be argued that it allows for the utilization of the different skills, knowledge and experiences that people have, (Cory and Cory, 2002). Kurland and Salmon (2002) describes team work as partnership, therefore he goes to describe partnership working as a variety of arrangements with different purposes, time scales, structures, operating procedures and members between groups and the community as a whole. Lowndes (2002) adding that partnership/group working achieves what would be difficult or impossible for a single person to do on their own therefore collaborative working is also known as partnership working. However, (Wildridge et al, 2004) argues that partnership working is not in and of itself a good thing. Y alom (2005) claims that for a group work to be effective 10 characteristic should be present: Develop goals and plans, Enhance communication among members, Develop and maintain positive relationships among members, Solve problems and make decisions on a timely basis, Successfully manage conflict, Facilitate productive meetings, Clarify roles for team members, Operate in a productive manner, Exhibit effective team leadershipand Provide development opportunities for team members. Our group work lacked the communication skills, hence working in a group proved difficult. Donovan (2005) states that good communication is critical to effective teamwork; it is far more than talking and listening. It is sometimes a complex and puzzling process. However, effective communication is possible with the right approach, techniques and some practice. Our group could have worked better as a team. The main flaw was our inability to meet up, discuss ideas and become all aware as to which stage of drafting we are. We at times thought different things were occurring and we didnt all pull in the same direction until towards the end when editing the slides.[1] These are the sessions where we worked well as a group. When editing, we looked at the slides and any idea brought up by one of our group members were considered. This process happened several times and this ensured us that we were all happy with the final copy of our presentation. Another disappointing thing about our group was the lack of met deadlines. However, this directly came as a consequence as a lack of deadlines set. Although the work was shared between the group, it was much disorganised as to when it should be done. It was very difficult for this reason to know whether we were ahead or behind schedule with the only dates determined was the final deadline for all work (15/04/2010). My experience in group work has showed that there are many problems that accompany group work that is people dont pull their weight and one person who dont turn up leaving other person to complete the task. There are problems with time management as some people might not attend time set because of other commitment and lack of commitment towards the task resulting in people not doing what was given to them, this is a big de-motivation factor in group as it pulls the whole group down and effects work. The day we met for the first time to prepare our presentation, our strategy involved first gathering all information on Deming using research skills like using reputable sources from the Internet, newspaper and articles for the next meeting. On the first of three meeting we covered what points were relevant and how would we structure the presentation and had an agreement on the type of care home we will use for our presentation. The following week we gathered our research together and highlighted the important and relevant information and set our specific points for each person to cover and what to research, we also began our PowerPoint presentation. My point was to design the slides and prepare a clear explanation of the theory of variation and the Deming cycle. On the final week we brought in our final version on what each of us would cover and finalised the presentation and practice our presentation and corrected each other if there were any faults and gave inputs to each other on how they improve it even further. What I learnt in group work with my colleagues while preparing for presentation that people who have good decision making skills will set a vision of what need to be accomplished and setting a structure of how should we aim to achieve it. This part involves being good at making decisions, as it is very crucial part in-group work and a good academic skill to have. This motivates other to decisions rather then leaving it to the end, as it helpss set a goal to aim for. There are also couple of skills that are crucial they include setting prioritise, communicating between colleague and inter personal skills. For example giving constructive criticism like our group did when we were carrying out presentation to each other.[2] (Rose et al,1989) It could have been wise to adopt Tuckmans literature on group development, based on a meta-analysis of the complex models which had previously been developed. It has the virtue of being memorable, but the limitation of being rather rigid.[3](Tuckman, 1965) [1] Davis,B.G.(2009)(2nd ed.) Tools for teaching. San Francisco: Jossey-Bass [2] Brower,A.M.,Rose,S.D.(1989) Advances in Group work research. London: Eurospan/Haworth. [3] Tuckman,B. (1965) Developmental Sequence in Small Groups Psychological Bulletin 63 pp. 384-399

Aluminium Heat Capacities

Aluminium Heat Capacities Aim The aim of the experiment was to determine the specific heat capacities, with uncertainties, of two different materials; for the purposes of this experiment, it was chosen to be aluminium Introduction Specific heat capacity is defined as the quantity of heat energy, which will raise the temperature of unit mass (1kg) of a substance by 1K. It is usually denoted by c and expressed in J/(kg.K). (Joule per kilogram Kelvin). So, what is the relationship between heat and temperature? It is usually expressed ΆQ = m c ΆT Heat energy = mass x specific heat capacity x temperature change, (c) being the specific heat capacity. The relationship will not happen if there is a phase change due to heat either being added or removed, does not change the temperature ΆQ to the change of temperature ΆT is given by: ΆQ = m c ΆT Where ΆQ = the change in heat energy. is the enthalpy, m = the mass c = specific heat capacity ΆT = the change of temperature. Unit: Jkg-1K-1. High specific capacities occur in substance that take a lot of heat energy and therefore have a long time to heat or cool down. The specific heat capacity of the sea is much greater than the land, so therefore more heat energy will be needed to heat it up by the same amount as the land. From the relationship: mass x specific thermal capacity x temperature / time = current (amps) x p.d. (volts) .The ratio temperature rise or time can be gotten from the graph slope of temperature which was plotted against time and this is how thermal capacity can be met. Hypothesis Can the chosen method of investigation produce a reliable value for the specific heat capacity of a metal block? Method Apparatus: Calibrated thermometer power pack, Stop clock, Voltmeter Leads, Balance (up to 1kg), Ammeter, Immersion heater Test metals Heat proof matt and lagging The immersion heater was connected to the power pack, which was set to 10V. The voltmeter and ammeter were set up so that they measured the potential difference and current going through the heater. Next the mass of the sample was recorded using the balance and the immersion heater was placed in the test sample, followed by the thermometer and an initial temperature reading. Simultaneously the power pack was turned on and the stop clock started, and the heater was left to run for two minutes prior to the first recording. Recordings were taken from the voltmeter and ammeter every minute for a total of 15 intervals. The collected data was gathered into a table with the following headings: Following this the data was used to produce a graph of energy against temperature difference, from which the specific heat capacity can be determined. Original mass: 987.8g x-axis Original temperature, T1: 20oC Y-axis Temperature, T2 Temperature change, T2-T1 Voltmeter, V Ammeter, A Time, s Energy, J 26 6 11.16 4.15 120 5557.68 27 7 11.18 4.12 180 8291.09 30 10 11.17 4.16 240 11152.13 33.5 13.5 11,16 4.15 300 13894.20 37 17 11.13 4.18 360 16748.42 40 20 11.13 4.19 420 19586.57 43 23 11.14 4.20 480 22458.24 46.5 26.5 11.13 4.22 540 25363.04 49.5 29.5 11.15 4.21 600 28164.90 52.5 32.5 11.15 4.21 660 30981.39 55.5 35.5 11.13 4.23 720 33897.53 58.5 38.5 11.12 4.23 780 36689.33 62 42 11.13 4.23 840 39547.12 64.5 44.5 11.12 4.24 900 42433.92 67.5 47.5 11.11 4.22 960 45008.83 70.5 50.5 11.11 4.24 1020 48048.53 Results Table 1: See graph 3 for a plot of Energy, Q against the temperature difference, T. From this graph the gradient will be determined and the specific heat capacity for the metal found. Gradient of graph 3: units: units: Specific heat capacity of the metal: units: units: Conclusion The hypothesis of Can the chosen method of investigation produce a reliable value for the specific heat capacity of a metal block? has been met ,more will be said and evaluated below. Evaluation   Ã‚   Accuracy can be improved by the method of conducting several iterations of the experiment to gather enough information to produce a mean value for the specific heat capacity. Furthermore, the temperature was recorded using a liquid in glass thermometer with an accuracy of +/- 0.5 this lead to percentage errors in the temperature readings ranging from 2.5%- from In order to reduce these errors future experiments will be carried out using more accurate thermometer.   

My Wonderland :: social issues

My Wonderland She may not wake up even once at night feeling uncomfortable if peas were kept under her mattress†¦yet she is no less than a princess. All the little boy needs is a horse and you’d be reminded of ‘the prince from a faraway land’ just as you know from the fairy tales read as a kid. Yes , this place reminds me of the magical kingdom like those of fairy tales. With many princes and princesses, god-mothers and fairies †¦.with the air imbibed in a happy tune of a beautiful symphony†¦a wonderland where you’d forget all about the worries of life and be completely a part of it once you step into it. You may wonder what I am talking about†¦.where this land from the back of beyond comes to your notice all of a sudden without your ever hearing of it before. Well you may find it weird when I disclose the name of the place and who the fairy characters I am talking about are†¦I am talking about ‘Bal Mandir’ , an orphanage where hundreds of children live. The children are looked after by ladies whom they refer to as their mothers calling them ‘mum’†¦and I call them god-mothers for with the way they look after those children not giving them a chance to feel the absence of the much needed ‘mothers-love’ , they deserve to be called nothing else but that. The place is somewhat like the way the world was before Pandora opened the box for it is full of children with glowing faces that reflect nothing but sheer happiness. The truth remains that they have had a horrible past or that they know that they have missed out a lot of things in lif e but they keep all the pain tucked inside them and have learnt to live like that. The group consists of children of all ages, shapes, sizes and family background..it even comprises of mentally slow ones and even deaf-and-dumbs yet inspite of all the differences they have learnt to accept one another exactly the way they are. They may have missed out many things in life or not gotten chances to bring out the best in them but the group consists of excellent singers , wonderful painters, prolific writers †¦ you name it , there are all sorts of talents. Not getting as much chance to become couch potatoes or net bugs has not stopped them from being sports fans or music freaks, you’ll find them singing songs by Queen or writing names like ‘Iverson’ or ‘Beckham’ at the back of their t-shirts.

Viet Nam Essay -- essays research papers

Tactics in Vietnam were an important factor in the victory of the Vietcong over the U.S. There were fundamental differences in their fighting methods, which the Vietcong were able to take full advantage of. The Vietcong used Guerrilla warfare, this meant that they used their knowledge of the area they were fighting in to hinder the U.S. The U.S army had been used to conventional warfare, in the form of bouts of fighting. Guerrilla warfare meant that they had to be constantly alert and Booby traps meant that many soldiers died and witnessed horrific deaths. This was naturally unnerving for the soldiers concerned, particularly so because many of the soldiers were young and inexperienced. The technology of the U.S was far superior to that of the Vietcong and yet it was ultimately ineffectual. One weapon, which the U.S thought would be important, was Bombs. At first the U.S bombed specific targets. When they realized that had little effect, they began blanket bombing, this was known as ‘Operation Rolling Thunder’. Massive amounts of explosives were dropped on Vietnam, three times as much explosives was dropped than on Germany and Japan put together during World War 2. However, the Vietcong countered this with anti-aircraft guns, surface to air missiles, aid from soviet planes, and a network of tunnels. The U.S believed these to be simply to take cover from the bombing, in-fact they were also effectively used to ambush the U.S. Bombing had very little effect on the Vietcong ...

Computer Benefits Essay

Science and technology Adv of technology First of all, technologies play a very important role in society because it makes life easier to live on and less time consuming. Technology has the ability to create shortcuts in working. People do not have to do all the hard labor anymore. For example, microwave ovens cook food easily without using any stoves and making a big mess. Some decade ago, there were no gas or electric stoves, people have to get firewoods and lighting them up for cooking. Technology makes things very easy to use comparing it in the old fashion way. Moreover, medical science is very progressive and saves many innocent lives. Medical treatment has been going well with the help of technology. Nowadays, hospitals use technology as the assistance for the operation. Doctors use machines to produce medicine to cure sickness and the discovery of x-ray enable doctors to treat some kinds of diseases. On the otherhand, the application of science leads to the development of technology. Technology comes from the Greek word tekne, which means art, craft or skill. Technology is the art craft and skill of harnessing scientific knowledge. Technology has improved the quality of life in many ways. DNA Analysis is now used to solve crimes. Packaged livelihood technologies produce goods and provide work and income. Nuclear research has brought about technologies fro treating cancer, preserving food and providing energy. Harnessing energy from the sun has brought about solar powered batteries for calculators and watches. The aqualung allowed man to explore the ocean depths thereby opening the underwater world for deeper exploration. In addition to this, science and technology influences our lives. These inventions that have changed the world are products of genuises who altogether make up only a small percentile of the millions of people who inhabit the earth. Disad of tech However, there is always a down side to everything. As a saying goes, there is no such thing as free lunch. Technological advancement has its own negative effects. For example, the burning of fossil fuels is primarily to energize the modern worldand to power cars. However, it has degraded the quality of air we breathe and has caused other environmental hazards with health threatening effects that adversely affect life. On the contrary, technology also brings harm to our society. The booming of industrialization and development causes pollutions to our world. For example, the smoke from the vehicles and machines affects the quality of air and destroy the ozone layer. As a result, people suffer illness like cancers. In addition, technologies also create financial problems in families because most of the technologies are expensive like computers. People that cannot afford to buy this kind of technology will live in a stressful life. For example, people that do not have washing machine will have to wash clothes by hand which is time consuming

Psychology Behind a Criminal Mind

Mind usually, a person has clear motives for committing a crime. In 1866, though, Foods Dostoevsky examines a man with no clear motives for murder In his Russian crime novel, Crime and Punishment. He writes of a man, Restoration, who overhears some people hypothetically talking of killing an old, misanthropic pawnbroker, and using her money for better uses than she does herself. Restoration actually considers this thought; then he murders the woman but does not care for the money after the murder.He then escapes the suspicion from the police of being the murderer. However, he does not escape punishment, for his guilt takes over his mind. He confesses later to the crime due to the life his guilt creates for him. The main topic of his novel is to analyze the mind of Restoration. Dostoevsky then illustrates how a person must address his conscience in order to relieve guilt and return to a stable mind. The Russian author Foods Dostoevsky was born in Moscow in 1821. In his most three popu lar novels he expresses the theme of crime.His writings greatly reflect his life as an adult as he Incorporates real life experiences Into them. When he was on is way to the Military Engineering Academy in his early years, he was deeply disturbed by a scene as he saw a man beat his horse to death. This experience had such an impact on his life that he wrote of the exact scene in his novel â€Å"Foods Dostoevsky'. Also, Dostoevsky himself can be seen in the novel in the protagonist, Restoration, as both deal with the consequences of their actions from their own philosophical Ideas (â€Å"Foods Dostoevsky†).By portraying himself In his works, he enables his readers to absorb the reading from a real life perspective. He then enhances his writings by incorporating the fascinating topic of psychology. Furthermore, Dostoevsky also enhances his writings by differentiating his novel from the stereotypical crime novel when he makes known the murderer from the beginning instead of kee ping it a mystery. He still remains consistent with the genre, though, as most crime novels possess the aspects of guilt and Justice. These characteristics are what help Dostoevsky convey his theme of punishment from crime.However, crime and Punishment not only falls under the genre of crime novels, but also a psychological drama. A characteristic to this genre is the internal conflict of self-vs.. Errors which is seen throughout the entire novel as Restoration constantly has arguments with himself when in dilemmas (Labeled). He reassures himself in these arguments, though, that the pawnbroker is better off dead, and he did not do anything bad. Dostoevsky examines the vague motives behind the crime In the mind of the criminal while still writing of a crime and the subsequent guilt.Additionally, Dostoevsky conveys a huge message with just the title of the novel, Crime and Punishment. In three simple words, he expresses his thoughts, and theme, of the entire novel: punishment will fol low if a crime is committed. He then monstrance how the forms of punishment can vary. Instead of Reservations punishment being imprisonment as expected for such a crime, guilt becomes his castigation for the pointless murder he commits. Dostoevsky displays the Dostoevsky was not the first person to do so. Psychology has been an interest to people, even dating back to the late BC time period.According to Richardson, the first people to use psychology were the Greeks, as Aristotle is known as the Greek philosopher and referred to as the â€Å"Father of Psychology'. He began to wonder how and why people do what they do. Richardson tells that in the eighteenth century, psychological studies were done by philosophers such as Descartes and Locke to show that the mind and body operate separately while influencing each other. This theory did not stop there, though. Moreover, psychologists continued with this theory, and William James wrote the first psychology textbook in 1860.Before then, no specific writings had been done to analyze the topic of psychology. According to Carney, Dostoevsky observations expressed in his novels actually helped other psychologists in bringing forth modern psychology. He was able to convey mental disorders, which were refined by DRP. Bubbler and published in a series of writings (Squires 478). By focusing on the psychology of the criminal mind of Restoration, Dostoevsky grasps a concept that draws other psychologists into an area unexplored by previous studies.In Crime and Punishment, Foods Dostoevsky uses the actions and behavior of the protagonist to communicate psychology in his novel. He also voices his thoughts through the characters of Asimov, the doctor, and Priory Petrologic, the policeman, as they observe and give insight into Reservations behavior. An example of how Asimov does so is in analyzing Reservations dreams, as seen multiple times in the evolve. Asimov says that in a dream, â€Å"actions are sometimes performed in a masterly and most cunning way, while the direction of the actions is deranged and dependent on various morbid impressions† (Dostoevsky 216-217).This explanation enlightens the reader of why Restoration dreams such dreams. Although he does something in his dream as he would in real life, the motive or rationale to why he does it is distorted. The reader is not left hanging with the feeling that he or she is the only one that knows the real murderer, though. Asimov's skills as a doctor enable him to see wings in Restoration that others seem to ignore, for he tells so to Reservations friend, Razzmatazz. Razzmatazz then conveys Asimov's thoughts, while drunk, to Restoration. â€Å"For he's got a notion in his head that you are†¦ Mad or close on it† (Dostoevsky 182).The guilt that Restoration is faced to deal with takes over his mind, suggesting madness, as Asimov observes. But Restoration becomes unaware of this mental change occurring, as he thinks he is perfectly fin e. The readers see, though, that he actually contradicts himself in an ironic way. The use of literary devices can change a reader's perspective on a book. Dostoevsky specifically utilizes the use of irony in his novel. Before he commits the murder, Restoration addresses the questions of â€Å"why almost all crimes are so badly concealed and so easily detected, and why almost all criminals leave such obvious traces? (Dostoevsky 70). The irony of these questions is that Restoration himself did not conceal his crime at all, and merely only by a chain of coincidences is it that he is able to get away. Dostoevsky also illustrates irony as he is such a poor, unkempt man, yet he refuses to take money from anyone, including his own mother. The idea that example. By not accepting help, especially in such a desperate position, he displays his thoughts that he is, in fact, too good for help. As Dostoevsky portrays Restoration as a disheveled man with no direction in life before the crime, hi s appearance somehow seems to demote into an even worse state.The guilt starts to take over his appearance, as well as his mind. After the crime, people begin to notice the change in his personality. His guilt shows on the outside, too, as he begins to act delusional, causing attention. â€Å"The policeman was bewildered, and stared at him open-eyed. Restoration laughed† (Dostoevsky 50). A policeman observes his behavior in public, only to notice he is a crazy man. Asimov also notices that Restoration had â€Å"fallen into a frenzy at the slightest word† (Dostoevsky 213). Once again, Reservations conscience gets the best of him as he becomes tense with any mention of the murder.He expresses his unstable mind again here in how he cannot think and act properly. His punishment creeps onto him as he is unaware of the affects it has on him. Although in our society today people attempt to view everyone as equal, Restoration contrasts his opinion by distinguishing between his thoughts about two efferent types of people. Later in the novel, the cause of murder becomes somewhat evident that Restoration wants to prove himself ‘extraordinary and not ‘ordinary (Dostoevsky 247). He writes of this idea in a research paper that certain people have different limitations. An â€Å"extraordinary' man has the right†¦ To decide in his own conscience to overstep†¦ Certain obstacles† (Dostoevsky 247). As Restoration thinks of himself as being part of this ‘extraordinary group', he applies the theory to himself. This notion becomes the first problem to his thinking as he mindlessly categorizes himself into that group. It is as though they are afraid of me,' Restoration was thinking to himself, looking askance at his mother and sister† (Dostoevsky 216). He believes that he is superior to others, and that others fear him.Another problem in applying his theory to himself is that he did not decide in his conscience to break the law, but briefly in his mind. Because of his inability to think the thought through, he is forced to deal with the punishment of guilt. However, the guilt that overcomes Restoration has effects of its own. Not only does his mind begin to function strange, but also his body does not take the guilt well. Another topic that Restoration discusses in his research paper is the subsequent illness from crime (Dostoevsky 246).He then goes on to prove his own theory as sickness grasps his every breath for weeks after the murder. The aspects of guilt all disappear, though, with the confession of the crime. All with one simple confession, he displays a clear conscience as he finally can love, as well as become a different person. By relieving the guilt, his mind also becomes clear without focusing every moment on the crime. The punishment accomplished its goal and forced Restoration to address his omniscience. In spite of Reservations attempts to avoid it, he is forced to confront himself as he can not take it any longer.With the forceful help of others, he tackles the bad part of his conscience that tells him he was not wrong in murdering the pawnbroker. Today, many people avoid situations by telling themselves a lie to make themselves feel better. However, they are left grappling with their conscience and return to a guilt-free life. Such an experience occurred in Crime and Punishment as would occur today. But the easiest way to not have that painful and unwanted infiltration with the conscience is to not even do something guilty in the first place.